BLAGEUR - Frequently Asked Questions (FAQ)

1. What products do you sell?

We sell high-quality textile and fashion items under our own brand BLAGEUR, including apparel and accessories for both individuals and businesses.

2. How can I place an order?

Simply browse our online store, add your desired items to the cart, and follow the checkout process. You will receive an order confirmation by email once your purchase is complete.

3. Do you sell to both consumers and businesses?

Yes! We serve both B2C (individual customers) and B2B (business clients). For special wholesale pricing or bulk orders, please contact us via info@blageur.com.

4. What payment methods do you accept?

We accept major payment methods including credit/debit cards, PayPal, and bank transfers. All transactions are secure and encrypted.

5. How long does delivery take?

Delivery times depend on your location and the shipping method chosen at checkout. Typically, orders within Belgium take 2-5 business days. For international shipments, delivery may take longer.

6. Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.

7. What is your return policy?

You may return products within 14 days of receipt if you are not satisfied, provided the items are unused, in original condition, and with tags attached. For full details, see our Returns Policy.

8. How do I return an item?

Contact us first at info@blageur.com to initiate your return. Send the item to: Oudenaardsesteenweg 847, 9420 Burst, Belgium. Please include your order details.

9. Can I exchange a product?

We do not offer direct exchanges. To get a different item, please return your original purchase for a refund and place a new order.

10. What if my item is damaged or incorrect?

If you receive a defective or wrong item, contact us within 5 days with photos and order details. We will arrange a replacement or refund at no extra cost.

11. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times vary by destination.

12. Is my personal information safe?

Absolutely. We use SSL encryption and comply with GDPR regulations to protect your data. For more information, see our Privacy Policy.

13. How can I contact customer support?

You can reach us via email at info@blageur.com or visit our website’s Contact page for more options.